FAQ
Why should I buy a mattress from Beds by Design?
Buying from Beds by Design means you buy directly from the factory. There are no hidden markups and no middle men – which drives our prices down. When comparing one of our mattresses to a similar retail model, we found customers can save up to 50% on the mattress purchase. Also, since we build the mattresses, our sales team is highly educated in finding the right mattress to suit every individual’s needs. Also, we can make ANY size or shape. Whether it be a camper, truck, boat, or something really unique, we can build it.
How often should I replace my mattress? How long will it last?
Typical retail mattresses commonly lose support and comfort after 3 or 4 years of use and require replacement. This is usually due to low quality materials used in their construction. Our most basic mattresses carry a 10 year warranty, while some are built to last up to 30 years. Adjustments can also be made after the warranty to extend the life of the mattress, only costing you the price of materials – a considerable less costly investment than buying a new mattress.
What are the measurements of your mattresses?
Standard mattress sizes are as follows*:
Twin (Single) – 38” x 74”
Twin Extra Long – 38” x 80”
Full (Double) – 54” x 74”
Full Extra Long – 54” x 80
Short Queen (Common in campers) – 60” x 74”
Queen – 60” x 80”
Olympic Queen – 66” x 80”
King – 76” x 80”
California King – 72” x 84”
Remember, we can make any size or shape you need!
*All sizes may vary +/- 0.5”
Can I wash the zippered quilt?
We recommend that you do not place the zippered quilt in your washing machine. The introduction of water to the quilt will have adverse effects on the lifespan of the mattress and may void our warranty.
Do I need a box spring?
If the mattress is on a platform bed or an adjustable foundation, then box springs are not needed. The platform bed will supply enough support for the mattress. If you have an adjustable, then the box springs would not be able to bend as the mattress is moved.
What is your comfort commitment?
Beds by Design is dedicated to your comfort, setting the bar higher in consumer satisfaction. To prove it, for as long as you own your mattress, we can alter the bed to suit your changing needs – making it softer, firmer, or more supportive. All labor charges are involved with this service are waived, allowing you to change the feel of your mattress as often as you need. Simply bring your mattress to Beds by Design, and we will make all the necessary adjustments. Transportation and cost of materials apply. Thirty days between adjustments are required to ensure proper break in has occurred.
Do you offer delivery, and if so, how quickly can I get my new mattress, box spring or power base delivered?
Beds By Design conveniently offers both weekday and Saturday delivery. Delivery cost and availability will vary between locations, so it is best to contact the factory or store nearest you for specific delivery information.
What materials do you use to make your mattresses?
All of our materials are sourced from vendors in the United States, ensuring long lasting quality. Our most basic mattresses use a classic innerspring system with polyurethane foam. Other materials we use include:
CORES COMFORT LAYERS
QuadCore Pocketed Coil System: Duron
Synergy Core Duramax
Energy Core OmniFlow
Head over to our Education Page to learn more about these materials.
Can I flip your mattresses?
Yes. Rotating your mattress from head to toe will definitely extend the life of your mattress. Rotation should occur about every other month for the first year. After that, rotating the mattress 3-4 times a year should be sufficient to ensure even breaking in. Another way to extend the life of your mattress is to use a waterproof mattress protector.
Why do some of you mattresses have zippers?
The addition of a zipper allows easy access in case a comfort adjustment or upgrade is requested. The zipper allows us to perform in-house adjustments, ensuring you do not go a night without a mattress.
Should I buy a new box spring?
New mattress, new box spring. We certainly recommend a new box spring to make sure that your new mattress has a strong, solid foundation.
Can your mattresses be used with adjustable foundations?
Most of our mattresses can be used with an adjustable foundation just fine. As long as the core of the mattress is either Pocketed Coil, Synergy Core, or Energy Core, then the mattress will bend with no worries.
Do you offer financing?
Yes. We offer in-house financing and out-of-house financing through Well’s Fargo. In-house financing requires no credit check and at least 20% of the final purchase price as a down payment. There is an additional $150.00 payment required as an application payment for in-house financing. You will re be required to make a monthly payment until the remaining balance is paid in full. Their is a finance charge of 1.5% applied to the remaining balance monthly. Financing through Well’s Fargo requires an application which checks your credit. If approved, you will be financed with 0% interest for one year. There is no down payment or application fee required when financing through Well’s Fargo.